Refund Policy

Cancellations

You can cancel a paid subscription at any time from the Billing page. The plan stays active until the end of the paid period; it then downgrades to the free plan. No further charges are made.

Refunds

• Monthly plans: payments are non-refundable for the current month, except where required by law.
• Annual / 3-cycle plans: if you cancel within 14 days of the initial purchase or renewal, we will refund the payment minus the value of any whole months already used.
• Failed or duplicate charges: always refunded in full — contact us and we will resolve it promptly.

How to request

Email nkuku@deeztechnology.solutionswith your organisation name and invoice number. Approved refunds return via the original payment method within 10 business days.

Questions? Contact us at nkuku@deeztechnology.solutions. Last updated: October 2026.