Data Processing Addendum

This Addendum applies when your organisation acts as data controller and we act as processor for personal data stored in Nkuku Companion.

Processing details

• Subject matter: farm and business records entered by your team, including staff contact details.
• Duration: for the life of your subscription plus a 30-day deletion window.
• Purpose: providing the Service and related billing/support.

Our commitments

• Process personal data only on your documented instructions.
• Keep data confidential; restrict access to personnel who need it.
• Maintain encryption in transit and role-based access controls.
• Notify you without undue delay of any personal data breach.
• Assist with data-subject requests (access, export, deletion).

Sub-processors

• Hetzner Online (hosting, EU data centres)
• Flutterwave, Lenco, DPO Pay (payment processing — billing data only)
• Sentry (error monitoring — when enabled by the operator)

Deletion

On request or account termination we delete live data within 30 days; encrypted backups expire per the backup retention schedule.

Questions? Contact us at nkuku@deeztechnology.solutions. Last updated: October 2026.